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Location was great. Within 20 minute walking distance of most of the attractions we wanted to visit. Staff was very friendly and helpful.
David
Januar 2024
staff were absolutely amazing; polite, well mannered and well presented, accommodating, kind, patient and almost all bilingual. the shared facilities were just as nice as the pictures, the rooms are massive, and the location was absolutely perfect for exploring madrid for the first time.
Kia
August 2025
The hotel feels more like a 4-star hotel, just without the amenities. Seems refurbished. The Staff is friendly, and the cleaning staff is attentive. I always returned to a clean and made-up room, even though I left at random times of the day. The Hotel is in a top location with multiple metro lines close by. The Breakfast buffet is nice and has all the essentials, but the selection is nothing to write home about, either. Lovely roof terrace as well, which doesn't seem advertised in the pictures? Overall, I could see myself staying here again.
Marcel
April 2025
Beautiful hotel, perfectly clean throughout. The room was so comfortable and the location is great - only a few minutes walk from the metro and cafes/restaurants/shops on the doorstep. The staff were very friendly.
Rachel
August 2025
The hotel is beautiful and colorful in a very tasteful way, fitting to Madrid. The location couldn’t be better, close to everything yet just outside the crowded touristy area for a bit better food. The staff was just so friendly and kind, I was traveling solo with my toddler and everyone went out of their way to help me and make us feel welcome. The breakfast manager was particularly amazing, fetching milk and little utensils for her when she was quite hungry. I would love to come back to this hotel.
Mira
Mai 2025
Close to Plaza de España and Gran Via, and the royal palace, cathedral, and galleries, this is a conveniently located hotel, which appears to have had a bit of a refit recently, judging by some reviews I read. Also near a station on the Metro, which is easy to use. I had a generously sized room and a comfy bed. I used the room service ordering online using a QR code. The food appeared to come from outside the hotel, yet arrived in good time and was reasonably priced (for room service).
Peter
Juni 2025
This was a perfect stay as a couple and that just needed a cool, clean space to sleep in while over for a weekend visit. It’s modern, clean and the air conditioning worked (thank god). It’s in such a good location next to the palace with a beautiful rooftop bar two doors down from it and a cafe on the corner to get a little morning coffee. Staff were friendly too. Perfect if you plan on spending all your days and evenings out exploring as it doesn’t have any typical hotel facilities, so if you just need a room then it’s everything you’ll need. I would say it’s great value for money too if you consider it per person.
Kilkenny
Juli 2025
It was a great experience! The hotel staff (reception, room service and breakfast) was kind and helpful throughout our entire stay. The location is ideal, a short walk away from Plaza de España and the Gran Vía, with lots of public transportation options nearby, making it easy to access the city center. The breakfast is great, with fruits, hot/cold drinks and a good choice of bread and pastries. The rooms were big, clean, the beds were comfortable and no noise was heard from the corridor/other rooms. Ours had an amazing view of the Palacio Real de Madrid, which was definitely a plus. For our last day, the hotel stored our luggage, allowing us to enjoy our last day in Madrid.
Leonardo
September 2024
The hotel is situated very close to the Plaza de Espana, one of the most lively park and transportation hub in Madrid, served by 2 metro lanes. Also very close to the royal palace, and within walking distane to the dowtown. The staff is very friendly and professional. For breakfast we were able to choose from wide variety of options (cereals, american pencake and dressing, croissant, different type of breads, honey, jam, salami, ham, cheese, scrambled eggs, sausages, fruit and vegetables, churros, etc, etc. The rooms were big, the family room offered privacy for both parents and children. The hotel offered an airport transfer service. All rooms were clean and the kind staff kept them clean.
Ákos
April 2025
This is one of my 3 favorite hotels in Madrid, it's right near Principe Pio station which is convenient. The highlights are the staff, who are without exception always friendly and accommodating to reasonable requests. I love the big lounge room off of the reception area, it has some over the top decor which is lively and fun. Usually there's nobody using it so I like to use that room for short meetings when visiting. The breakfast is also really nice, it's worth it, there are some unusual options (freshly made pancakes) and the staff in the dining room are very helpful.
Ann
Juni 2025
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